E Power Technology Retail Power Supply
All E Power Technology
power supplies are under a one-year limited manufacturer warranty
except following models which carries 3 year warranty
EP-1000P10, EP-1200P10, EP-750P3A, ZU1050W, ZU-950W, ZU-850W, ZU-750W,
or otherwise implied at the time of purchase.
E Power Technology product warranty is enforceable only by the
original consumer purchaser.
E Power Technology will repair or
replace products cover inside the warranty period at no cost to the
original consumer purchaser. This limited warranty shall not apply under
the following condition
Any product which has been modified without permission from E
Power Technology, or on which the serial number or warranty sticker has
been defaced, modified, or removed.
Accident, abuse, misuse, neglect, fire, water, lightning, or
other acts of nature, commercial or industrial use, unauthorized product
modification or failure to follow instructions included with the product
Repair or attempted repair by anyone not authorized by E Power
Any shipment damages (claims must be made with the carrier)
Any other causes which does not relate to a product defects.
Damages cause by cartons, cases, batteries, cabinets, tapes or
accessories used with this product.
Exclusion Of Damages
E Power Technology's sole obligation and liability under this warranty
is limited to the repair or replacement of a defective product at our
option. E Power Technology shall not, in any event, be liable to the
purchaser or any third party for any incidental or consequential damage,
(including, but not limited to, damages resulting from interruption of
service and loss of business), or liability in tort relating to this
product or resulting from its use or possession.
Limitations Of Implied Warranties
There are no other oral or written warranties, expressed or implied,
including but not limited to those of merchantability or fitness for a
particular purpose. The duration of implied warranties is limited to the
warranty length specified in Paragraph
Local Law and Your Warranty
this warranty gives you specific legal rights. You may also have other
rights granted under local law. These rights may vary.
There is no need to register your E Power Technology Power product. In
the event that warranty service is required, E Power Technology will
request proof of purchase (store receipt or invoice) and you must
provide that in order to receive warranty service.
How To Obtain Technical
If you need help installing or troubleshooting a product please email a
description of your problem to
email@example.com or call our Technical Support Voice Message
System at 1-626-839-2365 Technicians are available Monday through
Friday, 9:00 a.m. to 5:00 p.m. Pacific Time.
product needs repair within the
first 30 days after purchase, please return it to the
dealer from whom you purchased the product and enclose a description of
the problem and a copy of your proof of purchase with the defective
product. All products returned to E Power Technology for warranty
service must have prior approval, which your dealer can obtain by faxing
our RMA Request Form and your proof of purchase to (626) 935-1689 or by
firstname.lastname@example.org Please, reference your Tech Support Incident
number, if available, on the form or in the email.
you believe repair is required within the warranty period and you can no
longer return the product to the dealer, please contact E Power
Technology Technical Support as described above. They will assess
whether repair or replacement is needed and instruct you how to proceed.
returning product, please be sure to enclose a clear description of the
problem and your proof of purchase with the defective product and return
it as instructed by the E Power Technology RMA Department. Be sure to
package the product securely (preferably in its original packaging) and
ship it postpaid. Your dealer or E Power Technology will not be
responsible for damage due to shipping.
warranty period, your product will be repaired or replaced without
charge, excluding shipping and handling.
Return Merchandise Authorization (RMA)
Policy & Procedures